The first thing that comes to mind when you lost your phone is how you can block your Opay account. You want to do this as quick as possible to ensure safety of your fund.
Today, we will show you what you can do to protect your fund.
The easiest way to block your Opay account when your phone has been stolen is to contact Opay Customer service and explain the situation to them.
You can use your friends phone for this purpose since you don’t have access to your phone right now. Make sure you call them during the work hours between 8am and 6pm, Monday to Friday.
They will collect your details, ask some questions and then when they’re certain the account belongs to you, they proceed to assist in processing your request.
Another way to secure your account is this. Go to the nearby telecom center and retrieve your phone number. Now, you can use another phone to login to your account.
If you can get this done within 24 hours of losing your phone then there won’t be any need to block your Opay account anymore. Just login with the retrieved number and continue enjoying your account.
There’s one more thing to do to secure your account. Ensure you change your password and transaction pin. This is important so that no one will be able to login using your old phone.
I hope this has been helpful. If you need additional help let us know via comment. Thanks